We know party planning can be a bit of a whirlwind, so we aim to get your party bundle to your doorstep as quickly as possible. Orders are dispatched within 1–2 business days, and we ship across New Zealand.

You’ll receive tracking details once your parcel is on its way, so you can plan with peace of mind.Shipping generally takes 1–3 business days for urban addresses and 2–5 business days for rural areas. These timeframes are estimates and may vary slightly depending on your location, courier schedules, or peak times—so it’s always best to order a little ahead of the big day!

We’re a small family-run business and we genuinely care about making things right. If something arrives damaged, faulty, or not quite what you ordered, let us know within 14 days—we’ll happily work with you. While we can’t accept returns for change of mind or on used/opened items, we’ll always treat you fairly and with care. Just reach out—we’re here to help make your celebration a success!